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ANALYSTS & COVERAGE AREAS

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Coverage Areas

Topics

Technology Product Strategies (61)
Customer Experience Management (42)
eCommerce (39)
IT Management (37)
Information Management (34)
See all Topics
All Topics
- Application Development (23)
- Branding (15)
- Business Process Management (10)
- Customer Experience Management (42)
- Customer Intelligence Strategy and Process (19)
- eCommerce (39)
- Enterprise Architecture Strategy and Process (14)
- Enterprise Collaboration (13)
- Enterprise Mobility (15)
- Information Management (34)
- Innovation (14)
- Interactive Marketing Strategy and Process (26)
- IT Infrastructure & Operations (32)
- IT Management (37)
- IT Measurements (7)
- IT Services (18)
- Market Research (16)
- Marketing Automation (14)
- Marketing Communications (4)
- Marketing Measurement (15)
- Marketing Methods (22)
- Marketing Organization & Culture (15)
- Media Mix (23)
- Packaged Applications (33)
- Security, Risk and Compliance (17)
- Sourcing & Procurement (17)
- Tech Sector Economics (21)
- Technology Product Strategies (61)
- Telecommunication Services (16)

Industry

Financial Services (31)
Retail (21)
Consumer Electronics & Technology (19)
Media & Entertainment (12)
Public Sector (11)
See all Industries
All Industries
- Consumer Electronics & Technology (19)
- Energy & Utilities (2)
- Financial Services (31)
- Healthcare & Life Sciences (8)
- Manufacturing (7)
- Media & Entertainment (12)
- Public Sector (11)
- Retail (21)
- Transportation & Logistics (1)
- Travel (8)

Vendor

IBM (43)
Research In Motion (40)
Dell (37)
Hewlett-Packard (37)
Microsoft (36)
See all Vendors
All Vendors
- Accenture (31)
- Adobe Systems (1)
- Advanced Micro Devices (1)
- Apple (34)
- AT&T (3)
- ATG (1)
- Capgemini (27)
- Cisco Systems (27)
- Citrix Systems (1)
- Cognizant Technology Solutions (23)
- CSC (30)
- Dell (37)
- Deloitte (32)
- EMC (3)
- Google (31)
- Hewlett-Packard (37)
- IBM (43)
- Infosys Technologies (25)
- Intel (2)
- Juniper Networks (1)
- Microsoft (36)
- Nokia (2)
- Oracle (32)
- Research In Motion (40)
- Salesforce (15)
- SAP (26)
- Siemens (1)
- Sony Electronics (2)
- Symantec (1)
- Tata Consultancy Services (23)
- Verizon Communications (1)
- VMware (12)
- Wipro (31)
- Yahoo! (1)

Role

CIO (23)
Infrastructure & Operations (21)
Application Development & Delivery (20)
eBusiness & Channel Strategy (19)
Security & Risk (14)
See all Roles
All Roles
- Analyst Relations (2)
- Application Development & Delivery (20)
- CIO (23)
- CMO & Marketing Leadership (5)
- Consumer Product Strategy (7)
- Customer Experience (3)
- Customer Intelligence (7)
- eBusiness & Channel Strategy (19)
- Enterprise Architecture (7)
- Infrastructure & Operations (21)
- Interactive Marketing (11)
- Market Insights (7)
- Security & Risk (14)
- Sourcing & Vendor Management (10)
- Technology Marketing (8)
- Technology Sales Enablement (5)
- Vendor Strategy (5)

ANALYSTS

Darika Ahrens
Interactive Marketing
Dane Anderson
Vendor Strategy
Chris Andrews
Sourcing & Vendor Management

Darika Ahrens

Interactive Marketing

Coverage Areas

Advertising Agencies | Interactive Marketing Strategy and Process | Marketing Automation | Online Marketing Technology | Social Marketing | Social Media

Dane Anderson

Vendor Strategy

Coverage Areas

Marketing & Strategy | Tech Partners & Channels | Technology Product Strategies

Chris Andrews

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | Corporate Strategy | Go-To-Market Strategies | IT Consulting | IT Services | Innovation Networks | Mergers & Acquisitions | Offshore Services | Product & Solutions Strategies | Sourcing & Procurement

Julie A. Ask
eBusiness & Channel Strategy
Manish Bahl
Vendor Strategy
Stephanie Balaouras
Security & Risk

Julie A. Ask

eBusiness & Channel Strategy

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Consumer Mobile Brands | Consumer Mobile Devices | Cross Channel Strategies | Marketing & Strategy | Mobile Channel for Consumers | Mobile Email | Mobile Entertainment | Mobile Marketing

Manish Bahl

Vendor Strategy

Coverage Areas

Stephanie Balaouras

Security & Risk

Coverage Areas

Backup & Recovery | Data Protection | Security, Risk and Compliance | Storage

William Band
Application Development & Delivery
Michael Barnes
Andrew Bartels
CIO

William Band

Application Development & Delivery

Coverage Areas

CRM Applications | Customer Analytics | Customer Data Integration | Customer Experience Management | Customer Relationship Management (CRM) | Customer Service & Support | Marketing Automation | Packaged Applications | Partner Relationship Management | Sales Force Management

Michael Barnes

Coverage Areas

Andrew Bartels

CIO

Coverage Areas

Application Strategy & Selection | Benchmarks | Contract Life-Cycle Management | Corporate Strategy | Economic Outlook | Electronic Invoice Presentation & Payment | IT Budgeting & Forecasting | IT Spending Forecasts | Innovation | Innovation Strategies

Dave Bartoletti
Infrastructure & Operations
Mark Bartrick
Sourcing & Vendor Management
Jennifer Belissent, Ph.D.
CIO

Dave Bartoletti

Infrastructure & Operations

Coverage Areas

Capacity on Demand & Utility Computing | Cloud Computing | Data Center Consolidation | Data Center Management | IT Infrastructure & Operations | Storage | Storage Hardware | Storage Management | Technology

Mark Bartrick

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | Sourcing & Procurement | Sourcing Strategy & Execution | Technology Pricing & Licensing

Jennifer Belissent, Ph.D.

CIO

Coverage Areas

B2B Marketing | Customer Experience Management | Go-To-Market Strategies | Innovation | Innovation Networks | Pricing Strategies | Product & Solutions Strategies | Social Computing* | Tech Sector Economics | Technology Adoption Data

Wolfgang Benkel
Sourcing & Vendor Management
Josh Bernoff
Dan Bieler
CIO

Wolfgang Benkel

Sourcing & Vendor Management

Coverage Areas

Sourcing & Procurement | Sourcing Strategy & Execution | Technology Pricing & Licensing

Josh Bernoff

Coverage Areas

Customer Experience Management | Email Marketing & RSS | Interactive Marketing Strategy and Process | Social Computing* | Social Marketing | Social Media | Technology Product Strategies | User-Generated Content | Web 2.0 | Web Design & Usability

Dan Bieler

CIO

Coverage Areas

Kerry Bodine

Customer Experience

Coverage Areas

Customer Experience Management | Multichannel Customer Experience

Brad Bortner

Coverage Areas

B2B Marketing | Market Research | Market Research Segmentation | Market Research Tools | Technology Product Strategies

John Brand

Coverage Areas

Robert Brosnan

Coverage Areas

Campaign Management | Customer Analytics | Customer Intelligence Strategy and Process | Database Marketing | Direct Marketing | Enterprise Marketing Platforms | Loyalty Marketing | Marketing Automation | Marketing Measurement | Marketing Resource Management

Matthew Brown

CIO

Coverage Areas

Enterprise Collaboration | Enterprise Portals & Search | Enterprise Portals, Intranets & Extranets | Enterprise Search Platforms | Information Management | Knowledge Management | Technology Product Strategies

Jonathan Browne

Coverage Areas

Customer Experience Management | Expert Reviews | Multichannel Customer Experience | Personas & Scenarios | Web Design & Usability

Jinan Budge
Security & Risk
Megan Burns
Customer Experience
Peter Burris
Technology Marketing

Jinan Budge

Security & Risk

Coverage Areas

Governance, Risk & Compliance | IT Risk Management | Regulations & Legislation | Security Architecture | Security Performance Management | Security Program Governance | Security Services | Security Standards, Regulations & Legislation | Security, Risk and Compliance

Megan Burns

Customer Experience

Coverage Areas

Customer Experience Management | Expert Reviews | Multichannel Customer Experience | Web Design & Usability

Peter Burris

Technology Marketing

Coverage Areas

Application Development | Enterprise Marketing Platforms | Interactive Marketing Strategy and Process | Marketing Automation | SOA & Web Services | Technology Product Strategies

Bobby Cameron
Gene Cao
Ellen Carney
eBusiness & Channel Strategy

Bobby Cameron

Coverage Areas

Application Development | Architecture & Technology Strategy | Business Value of IT | Governance | Governance, Risk & Compliance | IT Management | IT Serving the Business | Metrics | Security, Risk and Compliance | Strategy & Strategic Planning

Gene Cao

Coverage Areas

Ellen Carney

eBusiness & Channel Strategy

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Consumer Mobile Devices | Cross Channel Strategies | Customer Advocacy | Customer Experience Management | Customer-Driven Innovation | Email Customer Service | Marketing & Strategy | Mobile Channel for Consumers

Denée Carrington
Consumer Product Strategy
Marc Cecere
CIO
Kim Celestre
Technology Marketing

Denée Carrington

Consumer Product Strategy

Coverage Areas

Marc Cecere

CIO

Coverage Areas

Application Development | Architecture & Technology Strategy | Cost Control | IT Budgeting & Forecasting | IT Management | IT Organization | Organizational Design & Change Management | Strategy & Strategic Planning | Strategy, Planning & Governance of IT | Tech Sector Economics

Kim Celestre

Technology Marketing

Coverage Areas

Brand Monitoring | Customer Experience Management | Go-To-Market Strategies | Market Research | Market Research Tools | Product & Solutions Strategies | Social Computing* | Technology Product Strategies | Web 2.0

Diane Clarkson
eBusiness & Channel Strategy
David M. Cooperstein
CMO & Marketing Leadership
Tony Costa
Consumer Product Strategy

Diane Clarkson

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Customer Experience Management | Customer Relationship Management (CRM) | Customer Service & Support | Email Customer Service | Mobile Channel for Consumers | Multichannel Customer Experience | Packaged Applications | eCommerce | eCommerce Adoption

David M. Cooperstein

CMO & Marketing Leadership

Coverage Areas

Ad Networks, Ad Servers, & Ad Exchanges | Advertising | Branding | Business Models | Corporate Strategy | Emerging Media | Integrated Marketing | Interactive Marketing Strategy and Process | Marketing & Strategy | Marketing Communications

Tony Costa

Consumer Product Strategy

Coverage Areas

Andras Cser
Security & Risk
Alex Cullen
Enterprise Architecture
Ellen Daley

Andras Cser

Security & Risk

Coverage Areas

Authentication, Authorization & Audit | Enterprise Single Sign-On | Entitlement Management | Fraud Management | Governance, Risk & Compliance | Identity & Access Management | Infrastructure Security | Mobile Services | Passwords | Security, Risk and Compliance

Alex Cullen

Enterprise Architecture

Coverage Areas

IT Management | IT Organization | Organizational Design & Change Management | Strategy, Planning & Governance of IT

Ellen Daley

Coverage Areas

B2B Marketing | Enterprise Mobility | Market Research | Technology Product Strategies | Telecommunication Services

John Dalton
Dean Davison
Technology Sales Enablement
Michelle de Lussanet
Consumer Product Strategy

John Dalton

Coverage Areas

Customer Experience Management | Marketing & Strategy

Dean Davison

Technology Sales Enablement

Coverage Areas

Competitive Analysis | Corporate Strategy | Market Research | Product & Solutions Strategies | Product Portfolio Strategies | Sales Enablement | Technology Product Strategies

Michelle de Lussanet

Consumer Product Strategy

Coverage Areas

Tim DeGennaro
Henry Dewing
Infrastructure & Operations
Rachel A. Dines
Infrastructure & Operations

Tim DeGennaro

Coverage Areas

Capability Road Map | EA Modeling & Repository Tools | Enterprise Architecture Practices | Enterprise Architecture Strategy and Process | Technology

Henry Dewing

Infrastructure & Operations

Coverage Areas

B2B Marketing | Business Models | Client Computing Hardware | Client Systems | Collaboration Platforms | Communications Infrastructure | Competitive Analysis | Corporate Strategy | Customer-Driven Innovation | Decision Making

Rachel A. Dines

Infrastructure & Operations

Coverage Areas

Backup & Recovery | Balanced Scorecard | Business Continuity & Disaster Recovery | Fault Tolerance | IT Infrastructure & Operations | Metrics

Moira Dorsey
Carlton A. Doty
Consumer Product Strategy
Bill Doyle
eBusiness & Channel Strategy

Moira Dorsey

Coverage Areas

Cross Channel Strategies | Customer Experience Management | Multichannel Customer Experience | Personalization | Personas & Scenarios | Phone Self-Service | Web Design & Usability

Carlton A. Doty

Consumer Product Strategy

Coverage Areas

Bill Doyle

eBusiness & Channel Strategy

Coverage Areas

Cross Channel Strategies | Customer Advocacy | Customer Experience Management | Customer-Driven Innovation | Email Customer Service | Innovation | Kiosks | Marketing & Strategy | Mobile Web | Multichannel Customer Experience

Nate Elliott
Interactive Marketing
Benjamin Ensor
eBusiness & Channel Strategy
Jon Erickson
Technology Sales Enablement

Nate Elliott

Interactive Marketing

Coverage Areas

Branding | Globalization & Localization | Integrated Marketing (Cross-channel) | Marketing & Strategy | Marketing Measurement | Media Mix | Social Media

Benjamin Ensor

eBusiness & Channel Strategy

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Cross Channel Strategies | Customer Advocacy | Customer Experience Management | Customer-Driven Innovation | Direct Marketing | Email Customer Service | Innovation | Kiosks

Jon Erickson

Technology Sales Enablement

Coverage Areas

Tech Sector Economics

Jeff Ernst
CMO & Marketing Leadership
Boris Evelson
Application Development & Delivery
Richard Evensen

Jeff Ernst

CMO & Marketing Leadership

Coverage Areas

Acquisition Marketing | Interactive Marketing Strategy and Process | Lead Generation | Lead Management | Marketing & Strategy | Marketing Automation | Marketing Communications | Marketing Messaging | Marketing Methods | Marketing Organization & Culture

Boris Evelson

Application Development & Delivery

Coverage Areas

Analytics Applications | Business Intelligence | Business Process Management | CRM Applications | Center of Expertise | Customer Analytics | Customer Intelligence Strategy and Process | Customer Relationship Management (CRM) | Data Visualization | Data Warehousing

Richard Evensen

Coverage Areas

Customer Analytics | Customer Intelligence Strategy and Process | Market Research | Market Research Tools | Market Research Vendors

Michael Facemire
Application Development & Delivery
Nigel Fenwick
Ed Ferrara
Security & Risk

Michael Facemire

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Architecture & Technology Strategy | Customer Experience Management | Enterprise Mobile Devices | Enterprise Mobility | Integrated Development Environments | Marketing & Strategy | Mobile Application Development

Nigel Fenwick

Coverage Areas

Business Technology | Business Value of IT | Customer Experience Management | IT As A Business | IT Management | IT Serving the Business | IT Talent Management | Marketing & Strategy | Marketing of IT | Media Mix

Ed Ferrara

Security & Risk

Coverage Areas

Governance, Risk & Compliance | Loss Events & Investigations | Regulations & Legislation | Security Architecture | Security Performance Management | Security Program Governance | Security Services | Security Standards, Regulations & Legislation | Security, Risk and Compliance

Michelle Ferreira
Market Insights
Christine Ferrusi Ross
Sourcing & Vendor Management
Richard Fichera
Infrastructure & Operations

Michelle Ferreira

Market Insights

Coverage Areas

Christine Ferrusi Ross

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | IT Consulting | IT Services | Offshore Services | Sourcing & Procurement | Sourcing Strategy & Execution | Systems Integration | Vendor Management

Richard Fichera

Infrastructure & Operations

Coverage Areas

Data Center Consolidation | Data Center Management | IT Infrastructure & Operations | Infrastructure Architectures | Server Hardware | Server Operating Systems | Server Platforms | Technology

Dave Frankland
Customer Intelligence
Patti Freeman Evans
eBusiness & Channel Strategy
Jean-Pierre Garbani
Infrastructure & Operations

Dave Frankland

Customer Intelligence

Coverage Areas

Advertising Agencies | Customer Analytics | Customer Intelligence Strategy and Process | Database Marketing | Database Marketing Service Providers | Direct Marketing | Loyalty Marketing

Patti Freeman Evans

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Direct Marketing | Interactive Marketing Strategy and Process | Multichannel Selling Strategies | Social Marketing | Social Media | eCommerce | eCommerce Adoption | eCommerce Platforms & Technologies

Jean-Pierre Garbani

Infrastructure & Operations

Coverage Areas

Business Service Management | Capacity Modeling & Planning | Data Center Management | Go-To-Market Strategies | IT Infrastructure & Operations | IT Management | IT Management Software | IT Organization | IT Process Automation | Job Scheduling & Workload Management

Martin Gill
eBusiness & Channel Strategy
Frank E. Gillett
CIO
Mike Gilpin
Application Development & Delivery

Martin Gill

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Consumer Mobile Activities | Consumer Mobile Adoption | Mobile Channel for Consumers | Mobile eCommerce | Multichannel Selling Strategies | Online Shopping | eCommerce

Frank E. Gillett

CIO

Coverage Areas

Application Management | Business Models | Capacity on Demand & Utility Computing | Client Computing Hardware | Client Operating Systems & Software | Client Systems | Cloud Computing | Cloud Security | Communications Infrastructure | Computer Displays

Mike Gilpin

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Lean Software | SOA & Web Services

Frederic Giron
Michael Glantz
CMO & Marketing Leadership
Chip Gliedman

Frederic Giron

Coverage Areas

Michael Glantz

CMO & Marketing Leadership

Coverage Areas

Chip Gliedman

Coverage Areas

Business Process Management | CRM Applications | Customer Relationship Management (CRM) | Customer Service & Support | IT Management | Packaged Applications | Program & Project Management | Tech Sector Economics

Michele Goetz
Enterprise Architecture
Sanchit Gogia
Vendor Strategy
Charles S. Golvin
CIO

Michele Goetz

Enterprise Architecture

Coverage Areas

Capability Road Map | Data Integration | Data Management Systems | Data Profiling | Data Quality | Governance | Information Architecture | Master Data Management | Metadata Management | Technical Architecture

Sanchit Gogia

Vendor Strategy

Coverage Areas

Charles S. Golvin

CIO

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Devices | Information Management | Instant Messaging | Messaging | Mobile Channel for Consumers | Mobile Entertainment | Mobile Services | Telecommunication Services | eCommerce

J.P. Gownder
Technology Marketing
Tom Grant, Ph.D.
Benjamin Gray
Infrastructure & Operations

J.P. Gownder

Technology Marketing

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Consumer Mobile Devices | Market Research | Mobile Channel for Consumers | Mobile Services | Product & Solutions Strategies | Technology Product Strategies | Telecommunication Services | eCommerce

Tom Grant, Ph.D.

Coverage Areas

Agile | Application Development | Application Development Methodologies | Application Development Processes & Tools | Application Infrastructure Technologies | Application Life-Cycle Management | Customer Experience Management | Enterprise Collaboration | Information Management | Innovation

Benjamin Gray

Infrastructure & Operations

Coverage Areas

Client Computing Hardware | Client Operating Systems & Software | Enterprise Desktops | Enterprise Laptops | Enterprise Mobile Devices | Enterprise Mobility | IT Infrastructure & Operations | Mobile Operating Systems | Mobile Services | Mobile Software & Platforms

Michael Greene
Interactive Marketing
Mike Gualtieri
Application Development & Delivery
Katyayan Gupta
Vendor Strategy

Michael Greene

Interactive Marketing

Coverage Areas

Integrated Marketing (Cross-channel) | Interactive Marketing Strategy and Process | Media Buying | Media Mix | Online Advertising | Organizational Structure | Social Marketing | Social Media | Technology Product Strategies

Mike Gualtieri

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Application Security | Application Server Platforms | Architecture & Technology Strategy | Business Rules | Customer Experience Management | Enterprise Architecture Strategy and Process | IT Management

Katyayan Gupta

Vendor Strategy

Coverage Areas

Paul Hagen
Summer Hamad
Paul D. Hamerman
Application Development & Delivery

Paul Hagen

Coverage Areas

Customer Experience Management

Summer Hamad

Coverage Areas

Paul D. Hamerman

Application Development & Delivery

Coverage Areas

Accounting Systems | Analytics Applications | Application Strategy & Selection | Application Upgrades & Maintenance | Budgeting & Planning Applications | Business Intelligence | Business Performance Solutions | Business Process Management | Business Process Outsourcing | Business Technology

Jeffrey S. Hammond
Application Development & Delivery
Tim Harmon
Technology Marketing
Randy Heffner
Application Development & Delivery

Jeffrey S. Hammond

Application Development & Delivery

Coverage Areas

Agile | Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Application Life-Cycle Management | Architecture & Technology Strategy | Customer Experience Management | Enterprise Mobility | Integrated Development Environments | Mobile Application Development

Tim Harmon

Technology Marketing

Coverage Areas

B2B Marketing | Business Intelligence | Business Models | Cloud Computing | Corporate Strategy | Customer Relationship Management (CRM) | Go-To-Market Strategies | Hosting & Managed Services | IT Infrastructure & Operations | IT Services

Randy Heffner

Application Development & Delivery

Coverage Areas

Application Architecture | Application Development | Application Development Processes & Tools | Digital Business Architecture | Enterprise Architecture Domains | Enterprise Architecture Strategy and Process | SOA & Web Services | SOA Management & Web Services Management | SOA Platforms

Grey Held
Market Insights
Liz Herbert
Sourcing & Vendor Management
Brian W. Hill
Security & Risk

Grey Held

Market Insights

Coverage Areas

Interactive Marketing Strategy and Process | eCommerce | eCommerce Adoption

Liz Herbert

Sourcing & Vendor Management

Coverage Areas

Application Strategy & Selection | Application Upgrades & Maintenance | CRM Applications | Contract Negotiations | Customer Relationship Management (CRM) | Enterprise Resource Planning Applications (ERP) | IT Consulting | IT Services | Offshore Services | Outsourcing

Brian W. Hill

Security & Risk

Coverage Areas

Enterprise Content Management | Information Management | Message Archiving | Records Management | Retention Management | Security, Risk and Compliance | Technology | Technology Product Strategies | eDiscovery

Andy Hoar
eBusiness & Channel Strategy
Zach Hofer-Shall
Customer Intelligence
Rick Holland
Security & Risk

Andy Hoar

eBusiness & Channel Strategy

Coverage Areas

B2B eCommerce | B2C eCommerce | Customer Experience Management | Customer Relationship Management (CRM) | Customer Service & Support | Emerging Media | Emerging Methods | Innovation Networks | Interactive Marketing Strategy and Process | Marketing Automation

Zach Hofer-Shall

Customer Intelligence

Coverage Areas

Brand Monitoring | Customer Intelligence Strategy and Process | Data Mining | Information Management | Interactive Marketing Strategy and Process | Listening Platforms | Marketing Measurement | Marketing ROI | Social Marketing | Social Media

Rick Holland

Security & Risk

Coverage Areas

Content Security | Email Content Security | Incident Response & Investigations | Infrastructure Security | Security Operations | Security, Risk and Compliance | Systems & Server Security | Vulnerability & Threat Management | Web Content Security

Bradford J. Holmes
Technology Sales Enablement
Brian Hopkins
Jost Hoppermann
Application Development & Delivery

Bradford J. Holmes

Technology Sales Enablement

Coverage Areas

B2B Marketing | Sales Enablement | Technology Product Strategies

Brian Hopkins

Coverage Areas

Business Intelligence | Data Management | Data Mining | EA Modeling & Repository Tools | Enterprise Architecture Domains | Enterprise Architecture Practices | Enterprise Architecture Strategy and Process | Enterprise Content Management | Executive Steering Committees | Governance

Jost Hoppermann

Application Development & Delivery

Coverage Areas

Application Development | Application Strategy & Selection | Architecture & Technology Strategy | Enterprise Architecture Practices | Enterprise Architecture Strategy and Process | Multichannel Architecture | Organizational Design & Change Management

Thomas Husson
Consumer Product Strategy
Susan Huynh
Carrie Johnson
eBusiness & Channel Strategy

Thomas Husson

Consumer Product Strategy

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Emerging Media | Emerging Methods | Mobile Advertising | Mobile Channel for Consumers | Mobile Entertainment | Mobile Marketing | Mobile Services | Telecommunication Services

Susan Huynh

Coverage Areas

Telecommunication Services

Carrie Johnson

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Multichannel Selling Strategies | eCommerce

David K. Johnson
Infrastructure & Operations
Duncan Jones
Sourcing & Vendor Management
Christian Kane
Infrastructure & Operations

David K. Johnson

Infrastructure & Operations

Coverage Areas

Application Management | Application Virtualization | Client Computing Hardware | Client Operating Systems & Software | Client Security & Management | Enterprise Desktops | Enterprise Laptops | IT Infrastructure & Operations | IT Process Automation

Duncan Jones

Sourcing & Vendor Management

Coverage Areas

Application Strategy & Selection | B2B Integration | B2B eCommerce | Contract Negotiations | IT Infrastructure & Operations | License Management | Packaged Applications | Product & Solutions Strategies | Sourcing & Procurement | Sourcing Strategy & Execution

Christian Kane

Infrastructure & Operations

Coverage Areas

Client Computing Hardware | Client Operating Systems & Software | Client Security & Management | Enterprise Mobile Devices | Enterprise Mobility | IT Infrastructure & Operations | Mobile Application Development | Mobile Application Platforms | Mobile Device Management | Mobile Email

Philipp Karcher

CIO

Coverage Areas

Enterprise Collaboration | Information Management | Office Productivity | Video & Teleconferencing

Khalid Kark

CIO

Coverage Areas

Governance, Risk & Compliance | IT Management | IT Organization | Legal Issues & IT | Organizational Design & Change Management | Security, Risk and Compliance | Strategy, Planning & Governance of IT

Masami Kashiwagi

Vendor Strategy

Coverage Areas

TJ Keitt
CIO
Fatemeh Khatibloo
Customer Intelligence
John Kindervag
Security & Risk

TJ Keitt

CIO

Coverage Areas

Collaboration Platforms | Customer Experience Management | Enterprise Collaboration | Go-To-Market Strategies | Information Management | Instant Messaging | Messaging | Product & Solutions Strategies | Serious Gaming | Social Computing*

Fatemeh Khatibloo

Customer Intelligence

Coverage Areas

Advertising Agencies | Customer Analytics | Customer Intelligence Strategy and Process | Database Marketing | Database Marketing Service Providers | Direct Marketing | Loyalty Marketing

John Kindervag

Security & Risk

Coverage Areas

Data Protection | Data-Centric Security | Encryption | Enterprise Firewalls | Information Leak Prevention | Information Protection | Infrastructure Security | Mobile Security | Network Security | Regulations & Legislation

Andre Kindness
Infrastructure & Operations
Onica King
Infrastructure & Operations
Holger Kisker, Ph.D.
CIO

Andre Kindness

Infrastructure & Operations

Coverage Areas

Adaptive Brand Marketing | Branding | Marketing & Strategy

Onica King

Infrastructure & Operations

Coverage Areas

Data Center Management | Green IT | IT Asset Management | IT Infrastructure & Operations | IT Process Automation | ITIL

Holger Kisker, Ph.D.

CIO

Coverage Areas

Application Development | Application Strategy & Selection | Business Process Management | Business Process Modeling | Customer Relationship Management (CRM) | Enterprise Architecture Strategy and Process | Enterprise Resource Planning Applications (ERP) | Information Management | Order Management | Packaged Applications

Laura Koetzle
Security & Risk
Rob Koplowitz
CIO
Brian Lambert
Technology Sales Enablement

Laura Koetzle

Security & Risk

Coverage Areas

IT Infrastructure & Operations | IT Management | Infrastructure Security | Network Access Control | Network Management | Network Security | Networking | Security Architecture | Security Program Governance | Security, Risk and Compliance

Rob Koplowitz

CIO

Coverage Areas

Enterprise Collaboration | Information Management | Information Workplace | Instant Messaging | Messaging

Brian Lambert

Technology Sales Enablement

Coverage Areas

B2B Marketing | Competency & Skills Management | Corporate Strategy | Go-To-Market Strategies | IT Management | IT Organization | IT Talent Management | Information Management | Learning | Learning Strategy

George Lawrie
Application Development & Delivery
Craig Le Clair
Sharyn Leaver
Enterprise Architecture

George Lawrie

Application Development & Delivery

Coverage Areas

Enterprise Resource Planning Applications (ERP) | Packaged Applications | Supply Chain Management

Craig Le Clair

Coverage Areas

Business Process Management | Case Management | Document Management Services | Electronic Invoice Presentation & Payment | Enterprise Content Management | IT Services | Information Management | Outsourcing | Packaged Applications | Sourcing & Procurement

Sharyn Leaver

Enterprise Architecture

Coverage Areas

Business Process Management | Enterprise Resource Planning Applications (ERP) | Packaged Applications | Supply Chain Management | Technology Product Strategies

Gene Leganza
Enterprise Architecture
Kate Leggett
Application Development & Delivery
Diego Lo Giudice
Application Development & Delivery

Gene Leganza

Enterprise Architecture

Coverage Areas

Application Architecture | Enterprise Architecture Domains | Enterprise Architecture Strategy and Process | IT Management | Information Architecture | Strategy & Strategic Planning | Strategy, Planning & Governance of IT | Technical Architecture

Kate Leggett

Application Development & Delivery

Coverage Areas

CRM Applications | Customer Experience Management | Customer Relationship Management (CRM) | Customer Service & Support | IT Consulting | Packaged Applications | Social Computing* | Web 2.0

Diego Lo Giudice

Application Development & Delivery

Coverage Areas

Agile | Application Architecture | Application Development | Application Development Processes & Tools | Application Life-Cycle Management | Application Management | Application Modernization | Application Portfolio Management | Architecture & Technology Strategy | Enterprise Architecture Domains

Eric Lobel
Analyst Relations
Kevin Lucas
Analyst Relations
Eve Maler
Security & Risk

Eric Lobel

Analyst Relations

Coverage Areas

Analyst Relations Best Practices | Analyst Relations Planning and Process | Technology Product Strategies

Kevin Lucas

Analyst Relations

Coverage Areas

Analyst Relations Best Practices | Analyst Relations Planning and Process

Eve Maler

Security & Risk

Coverage Areas

Application Development | Application Security | Authentication, Authorization & Audit | Enterprise Single Sign-On | Entitlement Management | Identity & Access Management | Industry Specifications & Standards | Marketing Ethics | Marketing Organization & Culture | Organizational Design & Change Management

Stephen Mann
Infrastructure & Operations
Harley Manning
Customer Experience
China Martens
Application Development & Delivery

Stephen Mann

Infrastructure & Operations

Coverage Areas

Chargeback | Cost Control | Governance | IT Asset Management | IT Budgeting & Forecasting | IT Infrastructure & Operations | IT Management | IT Organization | IT Process Automation | IT Service Management

Harley Manning

Customer Experience

Coverage Areas

Customer Experience Management | Expert Reviews | Personas & Scenarios | Web Design & Usability

China Martens

Application Development & Delivery

Coverage Areas

Application Strategy & Selection | Customer Experience Management | Enterprise Resource Planning Applications (ERP) | Order Management | Packaged Applications | Social Computing* | Web 2.0

Bill Martorelli
Sourcing & Vendor Management
Pascal Matzke
CIO
John C. McCarthy
CIO

Bill Martorelli

Sourcing & Vendor Management

Coverage Areas

Application Outsourcing | Hosting & Managed Services | IT Services | Offshore Services | Outsourcing | Sourcing & Procurement | Sourcing Strategy & Execution | Systems Integration

Pascal Matzke

CIO

Coverage Areas

Customer Relationship Management (CRM) | Go-To-Market Strategies | IT Services | Mergers & Acquisitions | Offshore Services | Outsourcing | Packaged Applications | Partner & Affiliate Marketing | Partner Relationship Management | Partnership Strategies

John C. McCarthy

CIO

Coverage Areas

Alternate Offshore Geographies | IT Services | Offshore Product Development | Offshore Services | Outsourcing | Sourcing & Procurement | Systems Integration | Vendor Management

Chris McClean
Security & Risk
Kyle McNabb
Application Development & Delivery
James L. McQuivey, Ph.D.
Consumer Product Strategy

Chris McClean

Security & Risk

Coverage Areas

Corporate Social Responsibility | Governance, Risk & Compliance | Green Business Strategy | IT Management | IT Risk Management | Security, Risk and Compliance | Strategy, Planning & Governance of IT

Kyle McNabb

Application Development & Delivery

Coverage Areas

James L. McQuivey, Ph.D.

Consumer Product Strategy

Coverage Areas

Business Models | Competitive Analysis | Consumer Mobile Activities | Consumer Mobile Adoption | Corporate Strategy | Customer-Driven Innovation | Go-To-Market Strategies | Innovation | Innovation Strategies | Marketing & Strategy

Derek Miers
Enterprise Architecture
Christopher Mines
CIO
Tina Moffett

Derek Miers

Enterprise Architecture

Coverage Areas

Business Architecture | Business Event Management | Business Process Management | Business Process Management Suites | Business Process Methodologies | Business Process Modeling | Business Process Optimization | Business Process Outsourcing | Business Technology | Case Management

Christopher Mines

CIO

Coverage Areas

Business Technology | Business Value of IT | IT Infrastructure & Operations | IT Management | IT Serving the Business | Marketing & Strategy | Product & Solutions Strategies | Technology | Technology Product Strategies | Telecommunication Services

Tina Moffett

Coverage Areas

Business Intelligence | Campaign Management | Customer Analytics | Customer Intelligence Strategy and Process | Data Management | Database Marketing | Direct Marketing | Information Management | Marketing Measurement | Marketing Organization & Culture

Tiffani Montez
eBusiness & Channel Strategy
Stephanie Moore
Sourcing & Vendor Management
Connie Moore
CIO

Tiffani Montez

eBusiness & Channel Strategy

Coverage Areas

Consumer Mobile Activities | Consumer Mobile Adoption | Cross Channel Strategies | Customer Advocacy | Customer Experience Management | Customer Relationship Management (CRM) | Customer-Driven Innovation | Email Customer Service | Innovation | Kiosks

Stephanie Moore

Sourcing & Vendor Management

Coverage Areas

Multisourcing & Multiprovider Strategy | Sourcing & Procurement | Sourcing Strategy & Execution

Connie Moore

CIO

Coverage Areas

Business Process Management | Business Process Optimization | Enterprise Collaboration | Enterprise Content Management | IT Management | IT Organization | Information Management | Organizational Design & Change Management | Packaged Applications

Anthony Mullen
Interactive Marketing
Sucharita Mulpuru
eBusiness & Channel Strategy
Emily Murphy
Customer Intelligence

Anthony Mullen

Interactive Marketing

Coverage Areas

Interactive Marketing Strategy and Process | Marketing Attitudes | Marketing Ethics | Marketing Measurement | Marketing Organization & Culture | Online Advertising

Sucharita Mulpuru

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Best of the Web | Cross Channel Strategies | Customer Experience Management | Expert Reviews | Interactive Marketing Strategy and Process | Kiosks | Marketing & Strategy | Marketing Automation | Mobile Channel for Consumers

Emily Murphy

Customer Intelligence

Coverage Areas

Customer Intelligence Strategy and Process | Loyalty Marketing | Marketing & Strategy | Marketing Methods

Phil Murphy
Application Development & Delivery
Jim Nail
Interactive Marketing
Lauren E. Nelson
Infrastructure & Operations

Phil Murphy

Application Development & Delivery

Coverage Areas

Application Development | Application Modernization | Application Portfolio Management | Application Rationalization | Application Strategy & Selection | Architecture & Technology Strategy | Competency & Skills Management | IT Management | IT Talent Management | Program & Project Management

Jim Nail

Interactive Marketing

Coverage Areas

Acquisition Marketing | Adaptive Brand Marketing | Behavioral Targeting | Brand Monitoring | Brand Portfolio & Cohort Marketing | Brand Tactics | Branding | Consumer Promotion | Email Marketing & RSS | Emerging Methods

Lauren E. Nelson

Infrastructure & Operations

Coverage Areas

Capacity on Demand & Utility Computing | Cloud Computing | Data Center Management | Green IT | IT Infrastructure & Operations | Infrastructure Architectures

Steven Noble
eBusiness & Channel Strategy
Joanna O'Connell
Interactive Marketing
Glenn O'Donnell
Infrastructure & Operations

Steven Noble

eBusiness & Channel Strategy

Coverage Areas

Brand Monitoring | Brand Tactics | Corporate Strategy | Customer Experience Management | Interactive Marketing Strategy and Process | Marketing Organization & Culture | Social Computing* | Technology Product Strategies | Web 2.0

Joanna O'Connell

Interactive Marketing

Coverage Areas

Ad Networks, Ad Servers, & Ad Exchanges | Advertising Agencies | Behavioral Targeting | Interactive Marketing Strategy and Process | Marketing Automation | Marketing Measurement | Marketing ROI | Measurement Methods & Techniques | Media Buying | Media Mix

Glenn O'Donnell

Infrastructure & Operations

Coverage Areas

Application Development | Application Management | Application Performance Monitoring | Business Service Management | CMDB | Capacity Modeling & Planning | Data Center Automation | Data Center Management | IT Asset Management | IT Infrastructure & Operations

Michael O'Grady
Peter O'Neill
Technology Marketing
Eveline Oehrlich
Infrastructure & Operations

Michael O'Grady

Coverage Areas

Telecommunication Services

Peter O'Neill

Technology Marketing

Coverage Areas

Acquisition Marketing | B2B Marketing | Brand Monitoring | Brand Tactics | Customer Experience Management | Data Center Management | Emerging Media | Emerging Methods | Go-To-Market Strategies | IT Infrastructure & Operations

Eveline Oehrlich

Infrastructure & Operations

Coverage Areas

Business Service Management | Customer Relationship Management (CRM) | Data Center Management | IT Asset Management | IT Infrastructure & Operations | IT Process Automation | IT Service Management | ITIL | Infrastructure Change & Configuration Management | Packaged Applications

Christine Spivey Overby
Interactive Marketing
Leslie Owens
Enterprise Architecture
Luca S. Paderni
CMO & Marketing Leadership

Christine Spivey Overby

Interactive Marketing

Coverage Areas

Direct Marketing | Interactive Marketing Strategy and Process

Leslie Owens

Enterprise Architecture

Coverage Areas

Enterprise Portals & Search | Enterprise Portals, Intranets & Extranets | Enterprise Search Platforms | Information Management | Information Workplace | Taxonomy & Classification | Text Mining & Analytics

Luca S. Paderni

CMO & Marketing Leadership

Coverage Areas

Acquisition Marketing | B2B Marketing | Brand Monitoring | Brand Tactics | Corporate Strategy | Marketing Measurement | Marketing Organization & Culture | Media Buying | Media Mix | Technology Product Strategies

Melissa Parrish
Interactive Marketing
Andrew Peach
Market Insights
Lutz Peichert
Sourcing & Vendor Management

Melissa Parrish

Interactive Marketing

Coverage Areas

Brand & Product Web Sites | Brand Monitoring | Emerging Media | Emerging Methods | Integrated Marketing (Cross-channel) | Interactive Marketing Strategy and Process | Marketing Automation | Marketing Measurement | Marketing ROI | Measurement Methods & Techniques

Andrew Peach

Market Insights

Coverage Areas

Market Research | Market Research Segmentation | Technology Product Strategies

Lutz Peichert

Sourcing & Vendor Management

Coverage Areas

Sourcing & Procurement | Sourcing Strategy & Execution | Vendor Management

Michele Pelino
Infrastructure & Operations
Alexander Peters, Ph.D.
CIO
Henry Peyret

Michele Pelino

Infrastructure & Operations

Coverage Areas

Application Management | Balanced Scorecard | Communication Service Provider Issues & Technologies | Enterprise Mobile Devices | Enterprise Mobility | Fixed-Mobile Convergence | Location-Based Services | Mobile Device Management | Mobile Operating Systems | Mobile Professional Productivity

Alexander Peters, Ph.D.

CIO

Coverage Areas

Business Models | Business Process Management | Business Process Optimization | Business Technology | Business Value of IT | Center of Expertise | Corporate Strategy | Decision Making | Executive Steering Committees | Governance

Henry Peyret

Coverage Areas

EA Modeling & Repository Tools | Enterprise Architecture Practices | Enterprise Architecture Strategy and Process | Telecommunication Services

Tom Pohlmann
Stephen Powers
Application Development & Delivery
John Rakowski
Infrastructure & Operations

Tom Pohlmann

Coverage Areas

Stephen Powers

Application Development & Delivery

Coverage Areas

Digital Asset Management | Document Management | Enterprise Content Management | Information Management | Web Content Management

John Rakowski

Infrastructure & Operations

Coverage Areas

Business Service Management | Cloud Computing | Data Center Management | IT Infrastructure & Operations | IT Process Automation | IT Service Management | ITIL | Infrastructure Architectures | Server Consolidation | Server Provisioning

Andrew Reichman
Infrastructure & Operations
Zachary Reiss-Davis
Technology Marketing
Reineke Reitsma
Market Insights

Andrew Reichman

Infrastructure & Operations

Coverage Areas

Data Archiving | Data Protection | IT Infrastructure & Operations | Storage | Storage Management | Storage Networking

Zachary Reiss-Davis

Technology Marketing

Coverage Areas

B2B Marketing | Brand Monitoring | Customer Experience Management | Interactive Marketing Strategy and Process | Listening Platforms | Social Computing* | Technology Product Strategies | Web 2.0

Reineke Reitsma

Market Insights

Coverage Areas

Emerging Market Research Strategies | Market Research | Market Research Segmentation | Market Research Tools | Technology Product Strategies

Clay Richardson
Enterprise Architecture
Stefan Ried, Ph.D.
CIO
Emily Riley
Interactive Marketing

Clay Richardson

Enterprise Architecture

Coverage Areas

Business Process Management | Business Process Management Suites | Business Process Methodologies | Business Process Modeling | Business Process Optimization | Packaged Applications | Workflow

Stefan Ried, Ph.D.

CIO

Coverage Areas

Emily Riley

Interactive Marketing

Coverage Areas

Behavioral Targeting | Brand & Product Web Sites | Interactive Marketing Strategy and Process | Marketing Measurement | Measurement Methods & Techniques | Media Buying | Media Mix | Online Advertising | Social Marketing | Social Media

Ron Rogowski
Andrew Rose
Security & Risk
Sarah Rotman Epps
Consumer Product Strategy

Ron Rogowski

Coverage Areas

Best of the Web | Brand Tactics | Customer Experience Management | Expert Reviews | Globalization & Localization | Rich Internet Applications | Social Computing* | Web 2.0 | Web Design & Usability

Andrew Rose

Security & Risk

Coverage Areas

Business Value of IT | IT Budgeting & Forecasting | IT Management | IT Risk Management | Organizational Design & Change Management | Security Performance Management | Security Standards, Regulations & Legislation | Staff Development, Training & Succession Management | Strategy & Strategic Planning | Strategy, Planning & Governance of IT

Sarah Rotman Epps

Consumer Product Strategy

Coverage Areas

Business Models | Competitive Analysis | Consumer Mobile Devices | Corporate Strategy | Go-To-Market Strategies | Marketing & Strategy | New Product Development | Office Productivity Suites | Pricing Strategies | Product & Solutions Strategies

John R. Rymer
Application Development & Delivery
Adele Sage
Scott Santucci
Technology Sales Enablement

John R. Rymer

Application Development & Delivery

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Application Platforms & Programming Strategy | Application Server Platforms | Architecture & Technology Strategy | Business Rules | Platform-as-a-Service (PaaS)

Adele Sage

Coverage Areas

Best of the Web | Cross Channel Strategies | Customer Experience Management | Email Customer Service | Expert Reviews | Multichannel Customer Experience | Personalization | Phone Self-Service | Web Design & Usability

Scott Santucci

Technology Sales Enablement

Coverage Areas

B2B Marketing | Competitive Analysis | Corporate Strategy | Go-To-Market Strategies | Product & Solutions Strategies | Product Portfolio Strategies | Sales Enablement | Technology Product Strategies | Vendor Positioning

Ted Schadler
CIO
Art Schoeller
Application Development & Delivery
Claire Schooley
CIO

Ted Schadler

CIO

Coverage Areas

Collaboration Platforms | Enterprise Collaboration | Information Management | Information Workplace | Instant Messaging | Messaging | Web Conferencing

Art Schoeller

Application Development & Delivery

Coverage Areas

Claire Schooley

CIO

Coverage Areas

Human Resources Management Applications | IT Management | IT Talent Management | Information Management | Learning | Learning Strategy | Packaged Applications | Performance & Talent Management

Vikram Sehgal

Market Insights

Coverage Areas

Mobile Channel for Consumers | eCommerce

Tirthankar Sen

Coverage Areas

Marketing & Strategy | Tech Partners & Channels | Technology Product Strategies

Elizabeth Shaw

Coverage Areas

Brand Monitoring | Brand Tactics | Consumer Blogs | Customer Experience Management | Emerging Media | Emerging Methods | Interactive Marketing Strategy and Process | Media Mix | Social Computing* | Social Marketing

Tim Sheedy
CIO
Peter Sheldon
eBusiness & Channel Strategy
Chris Sherman
Security & Risk

Tim Sheedy

CIO

Coverage Areas

Application Development | Architecture & Technology Strategy | Business Technology | Business Value of IT | Convergence Services | Customer Experience Management | Data Center Outsourcing | Digital Business Architecture | Enterprise Architecture Domains | Enterprise Architecture Strategy and Process

Peter Sheldon

eBusiness & Channel Strategy

Coverage Areas

B2B Integration | B2B eCommerce | B2C eCommerce | Mobile Channel for Consumers | Mobile eCommerce | Multichannel Selling Strategies | Online Shopping | eCommerce | eCommerce Adoption | eCommerce Platforms & Technologies

Chris Sherman

Security & Risk

Coverage Areas

Endpoint Security | Infrastructure Security | Mobile Security | Physical Security | Security Operations | Security, Risk and Compliance

Heidi Shey
Security & Risk
Jonathan Silber
Technology Marketing
Michael Speyer

Heidi Shey

Security & Risk

Coverage Areas

Authentication, Authorization & Audit | Biometrics | IT Spending Forecasts | Loss Events & Investigations | Security Standards, Regulations & Legislation | Vendor Alliances & Partnerships | Vendor Positioning

Jonathan Silber

Technology Marketing

Coverage Areas

B2B Marketing | Business Models | Cloud Computing | Corporate Strategy | Customer Relationship Management (CRM) | Data Center Management | Go-To-Market Strategies | Green IT | Hosting & Managed Services | IT Infrastructure & Operations

Michael Speyer

Coverage Areas

B2B Marketing | Marketing & Strategy | Tech Partners & Channels | Technology Product Strategies

Srividya Sridharan
Customer Intelligence
Joe Stanhope
Customer Intelligence
Elizabeth Stark
Market Insights

Srividya Sridharan

Customer Intelligence

Coverage Areas

Business Intelligence | Customer Analytics | Customer Intelligence Strategy and Process | Data Management | Database Marketing | Direct Marketing | Information Management | Predictive Analytics

Joe Stanhope

Customer Intelligence

Coverage Areas

Customer Analytics | Customer Intelligence Strategy and Process | Direct Marketing | Marketing Automation | Marketing Ethics | Marketing Measurement | Marketing Organization & Culture | Marketing ROI | Measurement Methods & Techniques | Online Marketing Technology

Elizabeth Stark

Market Insights

Coverage Areas

B2C eCommerce | Consumer Mobile Activities | Consumer Mobile Adoption | Consumer Mobile Brands | Consumer Mobile Devices | Customer Experience Management | Direct Marketing | Mobile Channel for Consumers | Multichannel Customer Experience | Multichannel Selling Strategies

James Staten
Infrastructure & Operations
Andrew Stockwell
eBusiness & Channel Strategy
Tracy Stokes
CMO & Marketing Leadership

James Staten

Infrastructure & Operations

Coverage Areas

Andrew Stockwell

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Behavioral Targeting | Brand & Product Web Sites | Community Management | Corporate Strategy | Email Marketing & RSS | Emerging Market Research Strategies | Emerging Media | Emerging Methods | Interactive Marketing Strategy and Process

Tracy Stokes

CMO & Marketing Leadership

Coverage Areas

Adaptive Brand Marketing | Advertising | Brand Growth & Expansion | Branding | Emerging Media | Emerging Methods | In-store Marketing | Integrated Marketing (Cross-channel) | Interactive Marketing Strategy and Process | Market Research

Roxana Strohmenger
Brad Strothkamp
eBusiness & Channel Strategy
Gina Sverdlov
Market Insights

Roxana Strohmenger

Coverage Areas

Emerging Market Research Strategies | Market Research | Market Research Segmentation | Market Research Tools | Market Research Vendors | Technology Product Strategies

Brad Strothkamp

eBusiness & Channel Strategy

Coverage Areas

Cross Channel Strategies | Customer Advocacy | Customer Experience Management | Customer-Driven Innovation | Email Customer Service | Innovation | Loyalty Marketing | Marketing & Strategy | Mobile Web | Multichannel Customer Experience

Gina Sverdlov

Market Insights

Coverage Areas

Customer Analytics | Customer Intelligence Strategy and Process | Emerging Market Research Strategies | Market Research | Market Research Segmentation | Marketing Measurement | Measurement Methods & Techniques | Technology Product Strategies

Craig Symons
CIO
Brownlee Thomas, Ph.D.
Sourcing & Vendor Management
David Truog
Interactive Marketing

Craig Symons

CIO

Coverage Areas

Balanced Scorecard | Governance | IT Management | IT Organization | Portfolio Management | Strategy & Strategic Planning | Strategy, Planning & Governance of IT

Brownlee Thomas, Ph.D.

Sourcing & Vendor Management

Coverage Areas

Contract Negotiations | Convergence Services | Data Services | Enterprise Mobility | Fixed-Mobile Convergence | Hosted & Managed IP PBX Services | Managed Telecommunications Services | Mobile Roaming | Mobile Services | Networking

David Truog

Interactive Marketing

Coverage Areas

Interactive Marketing Strategy and Process

Shar VanBoskirk
Interactive Marketing
Auke Douwe Veenstra
eBusiness & Channel Strategy
Margo Visitacion
Application Development & Delivery

Shar VanBoskirk

Interactive Marketing

Coverage Areas

Email Marketing & RSS | Emerging Media | Emerging Methods | Interactive Marketing Strategy and Process | Mobile Advertising | Mobile Marketing | Online Advertising | Organizational Structure | Search Marketing

Auke Douwe Veenstra

eBusiness & Channel Strategy

Coverage Areas

Business Models | Competitive Analysis | Corporate Strategy | Cross Channel Strategies | Customer Advocacy | Customer Experience Management | Customer-Driven Innovation | Direct Marketing | Email Customer Service | Innovation

Margo Visitacion

Application Development & Delivery

Coverage Areas

Agile | Application Development | Application Development Processes & Tools | IT Management | Program & Project Management | Program Management | Project Portfolio Management | Quality Assurance | Testing & Test Management

Suresh Vittal
Customer Intelligence
Christopher Voce
Infrastructure & Operations
Brian K. Walker
eBusiness & Channel Strategy

Suresh Vittal

Customer Intelligence

Coverage Areas

Customer Analytics | Customer Intelligence Strategy and Process | Customer Relationship Management (CRM) | Database Marketing | Direct Marketing | Enterprise Marketing Platforms | Loyalty Marketing | Marketing Automation | Marketing Measurement | Marketing Resource Management

Christopher Voce

Infrastructure & Operations

Coverage Areas

Client Computing Hardware | Cloud Computing | Collaboration Platforms | Enterprise Collaboration | Enterprise Mobility | IT Infrastructure & Operations | Information Management | Infrastructure Architectures | License Management | Server Virtualization

Brian K. Walker

eBusiness & Channel Strategy

Coverage Areas

Application Development | Application Development Processes & Tools | Application Infrastructure Technologies | Architecture & Technology Strategy | B2B Integration | B2B eCommerce | B2C eCommerce | Content-Centric Applications | Corporate Strategy | Cross Channel Strategies

Bryan Wang
Chenxi Wang, Ph.D.
Security & Risk
Peter Wannemacher
eBusiness & Channel Strategy

Bryan Wang

Coverage Areas

Chenxi Wang, Ph.D.

Security & Risk

Coverage Areas

Peter Wannemacher

eBusiness & Channel Strategy

Coverage Areas

Brand Tactics | Branding | Consumer Mobile Activities | Cross Channel Strategies | Customer Advocacy | Customer Experience Management | Innovation | Innovation Strategies | Market Research | Marketing & Strategy

Doug Washburn
Infrastructure & Operations
Alan Weintraub
Robert Whiteley
Infrastructure & Operations

Doug Washburn

Infrastructure & Operations

Coverage Areas

Application Development | Architecture & Technology Strategy | Data Center Management | Enterprise Mobile Devices | Enterprise Mobility | Green IT | IT Infrastructure & Operations | IT Management | IT Organization | IT Process Automation

Alan Weintraub

Coverage Areas

Digital Asset Management | Document Management | Enterprise Content Management | Enterprise Content Management Suites | Enterprise Portals & Search | Enterprise Portals, Intranets & Extranets | Information Management | Information Workplace | Rights Management

Robert Whiteley

Infrastructure & Operations

Coverage Areas

IT Infrastructure & Operations | IT Process Automation | IT Service Management | ITIL | Network Access Control | Network Management | Networking

Zia Daniell Wigder
eBusiness & Channel Strategy
Lori Wizdo
Technology Marketing
Anjali Yakkundi

Zia Daniell Wigder

eBusiness & Channel Strategy

Coverage Areas

B2C eCommerce | Customer Experience Management | Globalization & Localization | Social Computing* | User-Generated Content | Web 2.0 | Web Design & Usability | eCommerce

Lori Wizdo

Technology Marketing

Coverage Areas

B2B Marketing | Customer Intelligence Strategy and Process | Customer Relationship Management (CRM) | Data Center Management | Emerging Media | Emerging Methods | Go-To-Market Strategies | IT Infrastructure & Operations | Information Management | Integrated Marketing (Cross-channel)

Anjali Yakkundi

Coverage Areas

Simon Yates
CIO
Noel Yuhanna
Application Development & Delivery

Simon Yates

CIO

Coverage Areas

Application Management | Client Computing Hardware | Client Operating Systems & Software | Client Security & Management | Computer Displays | Enterprise Laptops | Enterprise Mobile Devices | Enterprise Mobility | IT Infrastructure & Operations | Mobile Operating Systems

Noel Yuhanna

Application Development & Delivery

Coverage Areas

Application Architecture | Application Development | Application Infrastructure Technologies | Cloud Computing | Data Archiving | Data Integration | Data Management | Data Management Systems | Data Modeling | Data Protection