Forrester Research : Analyst : Stephen Powers

CLIP THIS INQUIRY

Select a group :

Group Name

Create New Group Clip

CLIP THIS FLOOW

Select a group :

Group Name

Create New Group Clip

Stephen Powers

Vice President, Research Director serving Application Development & Delivery PROFESSIONALS

Blog: Application Development & Delivery Blog

Stephen serves Application Development & Delivery Professionals. He is a leading expert on technologies to support online customer experiences, including web content management, digital asset management, and personalization. Stephen helps Forrester clients create customer experience management technology strategies to support contextual, multichannel experiences and realize production efficiencies.

Previous Work Experience

Stephen came to Forrester with many years of experience in IT management and application development. Most recently, Stephen served as vice president and general manager of a software startup in Cambridge, Mass., managing client engagements in the areas of customer resource management (CRM), asset management, and supply chain management. Prior to that, he spent eight years at ZDNET (later CNET), where he led IT groups responsible for enterprise content management, web content management, eCommerce, search applications, and data warehousing.

Education

Stephen earned a B.S. in Electrical Engineering from Villanova University and an M.B.A. from Babson College.

Research Coverage:

Adobe Systems, Digital Asset Management, Document Management, Enterprise Content Management, Hewlett-Packard, IBM, Information Management, Microsoft, Web Content Management

Stephen Powers's Research

For Application Development & Delivery Professionals
Report: Drive Business Transformation With Digital Customer Experiences
John R. Rymer, Stephen PowersNovember 27, 2012
Digital customer experience has become a key business differentiator, and application development and delivery (AD&D;) leaders of front-office, web, mobile, and digital development must step up t...
- Downloads: 950
- Rating:
For Customer Experience Professionals
Report: Contextualization
Ron Rogowski, Stephen Powers, Anjali YakkundiNovember 19, 2012
Firms want to deliver the right experience to the right user at the right time and on the right device — a tricky proposition in this age of device proliferation. The splinternet — a...
- Downloads: 308
- Comments: 2
- Rating:
For Application Development & Delivery Professionals
Report: It Ain't Personal; Get Up Close And Contextual
Stephen Powers, Anjali Yakkundi, Ron RogowskiNovember 19, 2012
Organizations have long "personalized" their websites for customer segments. Now they need to go further, first by delivering the right experience to the right user at the right time and on the ...
- Downloads: 214
- Comments: 1
- Rating:
For Application Development & Delivery Professionals
Report: Unify The Digital Experience Across Touchpoints
Stephen Powers, John R. RymerAugust 22, 2012
Today's rush to reach customers on their smartphones and tablets is just the beginning of an explosion of software-fueled digital touchpoints. Smartphones, tablets, eReaders, games, smart TV, go...
- Downloads: 800
- Rating:
For Application Development & Delivery Professionals
Report: Four Questions Guide Web Mobile Content Management Plans
Stephen PowersNovember 21, 2011
As consumers access online content on more devices — computers, smartphones, tablets, TVs, eReaders, and even gaming consoles — managing and delivering digital content has grown expo...
- Downloads: 753
- Comments: 2
- Rating:

View all of Stephen Powers's Research

For Application Development & Delivery Professionals
Report: The Forrester Wave™: Enterprise Content Management Suites, Q4 2009
Stephen Powers, Brian W. Hill, Craig Le ClairNovember 12, 2009
In Forrester's 70-criteria evaluation of eight enterprise content management (ECM) suite vendors, we found that IBM, Oracle, EMC, and Open Text lead due to breadth and depth of functionality and...
- Downloads: 3617
For Enterprise Architecture Professionals
Report: Update 2010: Topic Overview: Enterprise Content Management
Stephen PowersJuly 16, 2010
Enterprise content management (ECM) continues to attract interest from organizations trying to manage the explosion of unstructured content. Enterprises want three things from ECM: to help make ...
- Downloads: 3640
For Application Development & Delivery Professionals
Report: The Forrester Wave™: Web Content Management For External Sites, Q2 2009
Stephen Powers, Tim Walters, Ph.D.June 01, 2009
Forrester evaluated 10 leading Web content management (WCM) vendors across approximately 115 criteria and found that SDL Tridion continues its leadership in enabling organizations to deliver per...
- Downloads: 3256
For Application Development & Delivery Professionals
Report: The Forrester Wave™: Web Content Management For Online Customer Experience, Q3 2011
Stephen PowersJuly 13, 2011
The web content management (WCM) market is in transition. Functionality to enable publishing to the Web — whether internally or externally — has become commoditized. Yet now, the WCM...
- Downloads: 3060
- Comments: 1
- Rating:
For Enterprise Architecture Professionals
Report: The Forrester Wave™: Web Content Management For External Sites, Q3 2007
Kyle McNabb, Stephen PowersJuly 16, 2007
Forrester evaluated 11 leading Web content management (WCM) vendors across 190 external site content management and delivery criteria and found that European vendor SDL Tridion has established c...
- Downloads: 1626

View all of Stephen Powers's Research

Stephen Powers's Planned Reports

Apr 2013

Report: Digital Experience Business Case

This report discusses business outcomes companies look to achieve with digital experience technologies, potential revenue/cost savings opportunities, and setup and operational costs. It will als...