SaaS - where is the CIO

I am sitting at a user conference for a leading CRM SaaS provider, talking to participants and organisers, the CIO is clearly missing from the event, this is not surprising but further highlights the increased move to end user and LOB driving the process; tough for both IT and LOB to get aligned if today's interaction is any guide but necessary in my humble opinion
31. October 2007 07:05 by Phil | Comments (0) | Permalink

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