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“Springboard has done extremely well in helping us gain useful insights through their research. The knowledge of the Asia Pacific market coupled with the approachable project team contributed to the success of this project.”
Director- Public Sector
Fortune 100 Software Provider
This Springboard Research document analyzes current IT investment trends and dynamics among small and medium size businesses (SMBs) in Japan. Specifically, this report examines general SMB IT spending trends while paying close attention to how these trends are impacted by compliance regulations, J-SOX (Japan’s version of Sarbanes-Oxley legislation), and IT governance. Concurrently, this document exposes the new demands and business opportunities these laws and regulations create for IT solutions providers.

While practical and hands-on business needs are often believed to drive SMB IT spending, this bulletin demonstrates that data security, information privacy, IT governance, and “internal control” concerns are increasingly becoming intertwined with SMBs’ IT spending patterns. In particular, Springboard demonstrates how compliance and governance concerns are affecting IT asset and infrastructure management in SMBs, and how in turn this affects infrastructure spending. This document further describes how compliance concerns affect spending on IT applications and the dual effect they are having on Software-as-a-Service (SaaS) diffusion/adoption among SMBs.

The insights in this document were gained from a survey of 1,210 CIOs, IT managers and line of business managers from SMBs across Japan, as conducted by Springboard’s partner, Nork Research. In addition, the methodology leveraged for this report included extensive secondary research and interviews with SMB IT providers in the market. This bulletin is part of a series of reports, released with Springboard’s Japanese partner Nork Research, which will analyze IT investments from SMBs in Japan.

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